Before using the service collect as much information as you can, including: the name of your previous employer or pension … +44 1952 292929 … Willis Towers Watson how you would like us to reply and your contact details (such as your email address or telephone number) Call us. The Pension Tracing Service is free and can help you trace a pension you’ve lost track of, even if you don’t have the contact details of the pension provider. Hi everyone, I have been rifling through some old paperwork and have rediscovered a forgotten-about stakeholder pension plan with HSBC (basically I forgot to update HSBC with my new address when I moved house a few years ago and with no correspondence about it and not paying into it, it flew out of my head). Write to us If you have any queries please do not hesitate to contact us. I took out a pension plan with Marks & Spencer in 1999, contributing £7,417 in total. If you have any issues using this wizard and need assistance please contact the HSBC administration team on 01737 227575: Lines are open 8am to 10pm, 7 days a week, 365 days a year. Our opening hours are: Mon to Fri 8am to 6pm & Sat 9am to 12.30pm. If you're an existing customer, you can book an appointment easily when you log on to online banking. Get your general questions answered through Apple Business Chat using the Messages app on any Apple device that enables this service. Our HSBC Administration Team can help if you want more information. See our help and support pages for guidance and to find out what you can do through online and mobile banking. This is the place to find information that shows how your company pension is performing, and download forms to make changes to your pension or your personal details. If you prefer you can call them on (+44) 0207 630 2200. Ironmasters Way. London E14 5HQ. Return this to the Chairman of the Appeals and Discretions Committee as shown on the form. It was transferred to HSBC in around 2011/2012. Alternatively, you can visit us in branch to speak to us in person. International: +44 20 7992 4127*. HSI is an affiliate of HSBC Bank USA, N.A. If you're overseas, please call: +44 1792 496 941. Learn More on Protecting Your business. Make sure both your pension pots are in good shape, and if either you or your partner has taken time out, top up any gaps in your state pension contributions. Contact us today. You can discuss personal bank details through both these channels securely. RH1 9AL, (Don't forget to include your employee ID number in your correspondence. TF3 4NB. To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call. *Lines are open Monday to Friday (excluding public holidays). Your first point of contact should be the HSBC Administration Team. Our HSBC Administration Team can help if you want more information. Pensions contact details. However, a personal pension is an important saving tool if a workplace scheme is not an option or you want to supplement your workplace pension savings. If you're new to HSBC, you can chat to us through Chat or Apple Business Chat. ), (Monday to Friday between the hours of 9am and 5:30pm, excluding bank holidays.). This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Please let us know by voting if the number works properly so … See if you could cut back by cancelling non-essential Direct Debits and standing orders. By continuing to browse this site, you give consent for cookies to be used. Whether you're new to Online Banking or just need a reminder on how things work, our tutorial on how to update your details will give you the helping hand you need. Contact us Active Money Personal Pension (AMPP) or Self Invested Personal Pension (SIPP) 0345 084 5000. HSBC Group  |   © Copyright HSBC Group 2002-2021. You should also make sure your details are up to date on the My Beneficiaries page in My Pension. Address: HSBC Global Asset Management (UK) Limited. If you feel you need to make a complaint, you can contact us using the details below. Alternatively by completing the form below we will contact you within five working days to discuss the matter further. Calls cost 2,50p per minute plus your phone company’s Access Charge. However, we want to make sure that you only hear from us in a way that suits you. Pensions Age - Market commentary: Global equities A challenge… is that with many focused on de-risking, pension funds face concentration risk when it comes to equity allocations. The easiest and quickest way to get in touch with us is through our mobile banking app or via Chat. If your card has been lost or stolen, take action as soon as possible. Lines are open from 08:00–20:00 every day. 0345 602 2014. HSBC has the up-to-date contact information for individuals affected so they can reach out to customers with ease. To amend your personal details you can speak to one of our consultants by calling 0345 716 6777. For more details please read our Cookie Policy, The HSBC Administration Team Pensions The value of investments, and the income from them, can fall as well as rise, and you may not get back the full amount you invest. Remember to update your personal details if you’re getting divorced or dissolving your civil partnership. Our website doesn't support your browser so please upgrade. Redhill (Monday to Friday between the hours of 9am and 5:30pm, excluding bank holidays.) Outside the UK: (+44 131 245 5455) All other pension plans 0345 606 0093. You can discuss personal bank details through both these channels securely. Welcome to HSBC UK banking products including current accounts, loans, mortgages, credit cards. Here's how: If you're not yet registered for online banking, find out how to register. You'll need your username and password unless you're within the HSBC network and then you can click here. PO Box 652 Please make sure you have your plan number to hand. We'll do everything we can to help put things right if something has gone wrong. Telford. HSBC Global Asset Management (UK) Limited. The Trustee would like to thank you for your support and cooperation. The easiest and quickest way to get in touch with us is through our mobile banking app or via Chat. Contact us This is because very often the Trustee may not be kept up to date when a member changes their address. Whole life, universal life, term life, and other types of insurance are provided by unaffiliated third parties and offered through HSBC Insurance Agency (USA) Inc., a wholly owned subsidiary of HSBC Bank USA, National Association. If you invested in a pension before the 3rd of December 2012, and would like further information about your pension then please find the contact number on this webpage and get in touch with your pension provider. Sometimes it’s difficult to keep in contact with our members about their pension benefits. All rights reserved. So that we can get you through to the right person as quickly as possible, we have different phone numbers to call depending on where you're based and whether you already bank with us. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. You must do this within four months of receipt of the decision. If you're new to HSBC, you can chat to us through Chat or Apple Business Chat. You can chat to us on the HSBC Mobile Banking app quickly and easily. Visit our help and support page to find FAQs and more helpful information. Visit My Pension to do this. Products and services may vary by state and are not available in all states. Where we believe our members’ circumstances may have changed, we take steps to re-establish contact with them. It’s easy to get in touch online. 8 Canada Square, Canary Wharf. Please note: we won't use WhatsApp to get in touch - so be wary of any fake accounts pretending to be HSBC. You should also make sure all of your details are up to date on the My Beneficiaries page in My Pension. Email: ameu.complaints.service@im.hsbcib.com. We do so to give you the best possible experience on our website. To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call. Do you have a comment, concern or complaint? This opens in a new window This link will open in a new window, Follow HSBC UK on Facebook This link will open in a new window, Follow HSBC UK on Twitter This link will open in a new window, Follow HSBC UK on YouTube This link will open in a new window, Our website doesn't support your browser so please upgrade, View our service status to see how we're doing, Careers, media, investor and corporate information. They’re sometimes known as defined contribution or ‘money purchase’ pensions. Please follow the process below so that you get a response as quickly as possible: We love being able to keep you updated with important news and exciting offers. You can do a lot of your banking online and on our mobile banking app from the comfort of your home. For details of how HSBC Global Asset Management (UK) engages with investee companies as part of its investment, including voting records, please read its Engagement Policy .

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