Facial recognition is one of the trends that caught the world’s attention in 2020 and will continue to dominate the industry well beyond 2021. What domain professionals expect is that governments start adopting laws and regulations for facial recognition and biometric technology ensuring individual rights are respected, data security/GDPR is maintained, data governance is clearly applied, and bias is monitored at every stage. Artificial intelligence and Finance . E-mail Address. Leverage NLP tools to analyze the vast size of unstructured data. Pinterest recently introduced an updated chrome extension which allows users to search for any product online through an image. As a protest against racial injustice, several leading vendors, including Microsoft, IBM and Amazon, announced that they limit the use of their AI-based facial recognition technology to law enforcement until clear laws and regulations are governing its use. Decide on the right incentive mechanism for the sales representatives. Protobrand states that they used to do review analytics manually through the hand-coding of the data, but now it automates much of the analytical work with Gavagai. Although AI tools are being applied in nearly all industries to a greater or lesser extent, below are the domains that will stand out in terms of putting AI to use in their operations on a global scale. Use anomaly detection and other approaches to identify fraud, non-compliant spending. (Image courtesy: Adrian Pingstone). Chatbots can facilitate more personalised, financially advantageous banking experience for customers and offer cost savings and increased revenue opportunities for banks. Analyze customer reviews through voice data and pinpoint, where there is room for improvement. There is huge enterprise-level interest in artificial intelligence (AI) projects and their potential to fundamentally change the dynamics of business value. Besides PR efforts, AI-powered marketing analytics can lead companies to identify their customer groups more accurately. He has also led commercial growth of AI companies that reached from 0 to 7 figure revenues within months. : Monitor mother and fetus health to reduce mothers’ worries and enable early diagnosis. Intelligent Call Routing: Route calls to most capable agents available. If a rules-based robot will be used, the robot needs to be programmed. Detect the overall satisfaction rate of your customer with the chatbot. Collaborative Robot: Cobots provide a flexible method for automation. Handle thousands of paperwork without any human interaction. As we’ve seen in the AI trends for 2021 article, 2020 was a time when companies needed to accelerate the adoption of AI-based systems with a breakneck speed in order to adapt to digital working environments. As a result, companies can provide better and more accurate marketing services to their customers. That is why most companies get some level of external help. Both cost time and money. Intelligent call routing. Increase speed and precision, and many more. Decide on the targets to prioritize and keep your KPI’s high. By keeping them at your organization, lower your human capital loss. Human-in-the-loop systems auto label your data and crowdsource labeling data points that cannot be auto-labeled with confidence. Automatically forecast sales accurately based on all customer contacts and previous sales outcomes. Open Source Leader in AI and ML - Use Cases - Using AI to Solve Today's Challenges from Healthcare and Medicines to Finalcial Services and Insurance.